State Law Guide
Many F&I products allow cancellation for a pro-rata refund, but the contract, product type, timing, claims, and state law all matter.
Arizona Extended Warranty Cancellation Guide
Under Arizona Service Companies Law, Arizona gives you the right to cancel and receive refunds on F&I products. Dealers who fail to comply face Cease-and-desist orders and suspension, revocation or nonrenewal of the service company's permit by the insurance director (A.R.S. §§ 20-1095.08, 20-1095.09), cease-and-desist orders against motor vehicle dealers that engage in unfair trade practices when selling service contracts (§ 20-1095.09(A)), and class 2 misdemeanor liability for selling an unapproved service contract (§ 20-1095.07(A)).
Quick Answer
Cancellation rights in Arizona depend on the product and contract. Upload yours to see which add-ons appear cancellable. You can sue in Small Claims Court for up to $5,000.
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Key Arizona Provisions
| Provision | Requirement | Your Right |
|---|---|---|
| Pro-Rata Refund | Required (A.R.S. § 20-1095.06(D)(9)) | At a minimum, the contract must give a pro rata refund after deducting benefits paid and the capped administrative expense |
| Cancellation Fee Cap | Lesser of $75 or 10% (A.R.S. § 20-1095.06(D)(9)) | Administrative expenses cannot exceed $75 or 10% of the purchase price, whichever is less, and cannot exceed the refund due |
| Required Disclosures | Mandatory (A.R.S. § 20-1095.06(D)) | Contract must state its cancellation terms, whether preexisting conditions are covered and any acts that void coverage |
| Financial Security | Required for a permit (A.R.S. § 20-1095.03(A)(3)) | The service company must file a surety bond (or approved securities) or be insured by a mechanical reimbursement insurance policy |
| Unfair Trade Practices | Prohibited (A.R.S. § 20-1095.09(A)) | False or misleading statements or omissions when selling a service contract can lead to a cease-and-desist order against the service company or the dealer |
| Dealer- or Manufacturer-Backed Contracts | Exempt except § 20-1095.09 (A.R.S. § 20-1095.02(A)(2)) | The refund and fee rules do not apply to service contract programs where a vehicle manufacturer or dealer is financially responsible for performance; the unfair-trade-practice rule still does |
Pro-Rata Refund
Required (A.R.S. § 20-1095.06(D)(9))Cancellation Fee Cap
Lesser of $75 or 10% (A.R.S. § 20-1095.06(D)(9))Required Disclosures
Mandatory (A.R.S. § 20-1095.06(D))Financial Security
Required for a permit (A.R.S. § 20-1095.03(A)(3))Unfair Trade Practices
Prohibited (A.R.S. § 20-1095.09(A))Dealer- or Manufacturer-Backed Contracts
Exempt except § 20-1095.09 (A.R.S. § 20-1095.02(A)(2))What Arizona Law Requires
Your Cancellation Rights
Under Arizona Service Companies Law, some F&I products sold in Arizona may be cancellable or refundable, subject to their contract terms. After this period, you're still entitled to a pro-rata refund based on unused time or mileage.
Your contract may include cancellation rights that are easy to overlook. We identify the products, check the applicable terms and rules, and estimate what may be refundable.
A formal demand letter citing your state's exact statutes is harder to ignore than a generic email.
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A document-specific answer, not a generic promise:
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- The rules or contract terms that appear applicable
- What looks strong, weak, or needs more evidence
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Frequently Asked Questions
Can I cancel my extended warranty in Arizona?
Yes. Under ARS § 20-1095.06, your service contract must include cancellation terms. Arizona law requires at minimum a pro-rata refund after deducting for benefits paid and an admin fee capped at the lesser of $75 or 10% of the contract price.
Does Arizona have a free look period?
No. Arizona's service company law (A.R.S. § 20-1095 et seq.) sets no free-look period, so check your contract for one. Whenever you cancel, the contract must give at least a pro rata refund minus benefits paid and an administrative fee capped at the lesser of $75 or 10% of the price (A.R.S. § 20-1095.06(D)(9)).
What disclosures are required in Arizona?
Under ARS § 20-1095.06, service contracts must disclose the terms governing cancellation (including the fee cap of lesser of $75 or 10%), preexisting condition coverage, and any acts that void coverage. All contract terms must be clear and conspicuous.
Where do I file a complaint against an Arizona dealer?
File complaints with the Arizona Attorney General Consumer Protection Division or the Arizona Department of Insurance, which issues service company permits and can order a service company or dealer to stop unfair trade practices (A.R.S. §§ 20-1095.08, 20-1095.09).
Arizona Regulatory Contacts
If you need to file a complaint or seek assistance, contact these official agencies:
Contact information is provided for reference. Verify current details on official agency websites.
Compare Other States
See how Arizona's laws compare to its neighbors and other states:
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See What You May Be Owed in Arizona
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