Cancellation Guide
How to Cancel Honda Care
Bought a Honda Care contract you don't use? It can usually be cancelled for a pro-rata refund of the unused portion. Here is the specific process for Hondaowners, including who administers the contract and how to request your refund.
Refund Policy Summary
Honda Care contracts can be canceled at any time. Per the current contract, canceling on or before 60 days with no claim paid returns a full refund; after 60 days the refund is pro-rated (the lesser of time or mileage), typically less a $25 processing fee where state law permits.
Who Administers Honda Extended Warranties
Honda Care is a vehicle service contract (extended service contract) sold through Honda dealers' F&I offices. It is expressly not insurance: current contracts state the document is not a mechanical-breakdown insurance contract. It covers eligible repairs after the factory warranty expires.
Honda Care is backed in-house rather than by a third-party administrator. On current automobile contracts the obligor and provider is American Honda Protection Products Corporation, with servicing handled by Honda Care Contract Services (Torrance, CA). This is distinct from American Honda Finance Corporation (AHFC / Honda Financial Services), the captive auto lender. (Honda's separate powersports "HondaCare Protection Plans" are a different product administered by Safe-Guard.)
- Product type
- Vehicle service contract (extended service contract), not insurance
- Free-look window
- Full refund if canceled within 60 days with no claim paid (contract/state controls)
- After 60 days
- Pro-rated (lesser of time or mileage), typically less a $25 processing fee where state law permits
What Can You Cancel?
Many Honda F&I products allow cancellation for a pro-rata refund, subject to contract terms. Common refundable products include:
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Enter what you paid and how much of the term is left to estimate the prorated amount you may be owed; your contract and state law control the final figure.
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Free-Look Window & How the Refund Is Calculated
Honda Care contracts provide a money-back window: if you cancel on or before 60 days from the effective date and no claim has been paid, you receive a full refund of the purchase price. Your specific contract and state-specific provisions control the exact terms.
After the 60-day window (or once a claim has been paid), refunds are pro-rated as the lesser of a time-based or mileage-based proration of the unused term. Current Honda Care auto contracts state these refunds are subject to a $25 processing fee, applied where permitted by state law; some states cap or prohibit it. (A separate $50 fee applies to contract transfers, not cancellations.)
When You May Be Owed a Honda Refund
- Canceling within the 60-day free-look window with no claim paid (full refund)
- Voluntary cancellation after 60 days (pro-rata refund of the unused term, less fees and any claims paid)
- Paying off or selling the vehicle, or trading it in, before the contract term ends
- Total loss or repossession of the vehicle, where the unused portion should be refunded or credited
How to Cancel and Request Your Refund
- 1Locate your Honda Care contract and identification page (contract/VIN, effective date, term, mileage) and confirm you are the contract holder of record.
- 2Request a Honda Care Cancellation Request Form from your selling Honda dealer or from American Honda Protection Products Corporation (Honda Care Contract Services).
- 3Complete and submit the form with proof of vehicle ownership; if the contract was financed, lienholder information may be required so the refund is routed correctly.
- 4Keep a dated copy; refund processing commonly takes about 3-4 weeks, and a financed contract's refund may be issued to the lienholder rather than to you.
Where to Send Your Request
- Administrator: American Honda Protection Products Corporation (Honda Care Contract Services), P.O. Box 2225, Torrance, CA 90509-2225
- Phone: 1-800-999-5901
- Web: owners.honda.com/vehicles/care
- American Honda Finance Corporation (Honda Financial Services): 1-800-708-6555 — lender only.
Cancellation requests can take time to process, and an informal email is easy to overlook — a formal, itemized request addressed to American Honda Protection Products Corporation (Honda Care Contract Services) or the dealer F&I office, citing your state's cancellation law, creates a dated record and is harder to dismiss.
Regulatory & Legal Context
The CFPB treats vehicle service contracts and similar add-on products as an area of focus; its October 2024 Supervisory Highlights (Special Edition: Auto Finance) flagged servicers that denied valid cancellations, imposed abusive in-person cancellation steps, and delayed or miscalculated refunds of unused add-on charges. Many states separately cap or prohibit cancellation fees and require pro-rata refunds, which may override the contract's standard terms.
Honda Warranty Cancellation FAQs
Is Honda Care the same as Honda's factory warranty?
No. The factory new-vehicle limited warranty comes free with the car. Honda Care is a separately purchased vehicle service contract that extends mechanical coverage; the actual contract controls in any conflict. Because you paid for it, its unused portion is generally refundable.
Who actually processes a Honda Care cancellation and refund?
For current automobile contracts the obligor is American Honda Protection Products Corporation, with servicing under Honda Care Contract Services. Cancellations are typically initiated through your selling dealer or directly with American Honda. This is separate from American Honda Finance Corporation, the lender.
How much of my Honda Care cost can I get back?
Within 60 days with no claim paid you can generally receive a full refund. After that, refunds are pro-rated to the unused portion (lesser of time or mileage) and current auto contracts apply a $25 processing fee where state law permits. Claims already paid may reduce the amount. Verify against your own contract.
I financed Honda Care into my loan — where does the refund go?
If the contract was financed and a lien remains, the refund is commonly issued to the lienholder and applied toward your loan rather than paid to you directly; if the lien is released, it can be paid to the vehicle owner. This varies by state and contract version, so confirm with American Honda and your lender.
Sources
See What You May Be Owed
Unused warranties and add-ons are money in your pocket. Refunds for cancellable products are typically only issued on request. Upload your contract to estimate what may be refundable.
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Optional cancellation letter only if you decide to act.
Last reviewed: June 2026. This page is general information about cancelling Honda extended warranties and F&I add-ons, not legal or financial advice. Product terms, fees, and refund rules vary by contract and by state — confirm the specifics in your own contract. Dealer Refund is an independent service and is not affiliated with Honda.