State Law Guide

Many F&I products allow cancellation for a pro-rata refund, but the contract, product type, timing, claims, and state law all matter.

Missouri Extended Warranty Cancellation Guide

Under Missouri Motor Vehicle Extended Service Contracts Law, Missouri gives you the right to cancel and receive refunds on F&I products. You have a 20 business days free look period for full refunds. Dealers who fail to comply face A penalty of 10% of the amount outstanding for each month a free-look refund stays unpaid past 45 days after the return (RSMo § 385.206.14), and treatment of violations of the contract requirements as level two violations under RSMo § 374.049 (§ 385.206.17).

Quick Answer

Cancellation rights in Missouri depend on the product and contract. Upload yours to see which add-ons appear cancellable. During the first 20 business days, you receive a full refund (minus up to $50 administrative fee fee). Refunds must be issued within 45 days. You can sue in Small Claims Court for up to $5,000.

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Key Missouri Provisions

Free Look Period

20 business days (from mailing, or from the contract date if signed and delivered at sale)
Full refund if returned with no claim made; if a claim was paid, full price less claims paid (RSMo § 385.206.14)

Late Refund Penalty

10% per month after 45 days (RSMo § 385.206.14)
A free-look refund not paid within 45 days of return accrues a monthly penalty of 10% of the amount outstanding

Pro-Rata Refund

Required after free look (RSMo § 385.206.13)
Cancel any time after the free look for 100% of the unearned pro-rata provider fee, less claims paid and an administrative fee of up to $50

Termination Notice

Within 45 days (RSMo § 385.206.13)
Provider must mail you written notice within 45 days of the termination date

Registration Required

Mandatory (RSMo § 385.202.2)
Providers must register with the Director of the Department of Commerce and Insurance

What Missouri Law Requires

Your Cancellation Rights

Under Missouri Motor Vehicle Extended Service Contracts Law, some F&I products sold in Missouri may be cancellable or refundable, subject to their contract terms. During the free look period (20 business days), you receive a full refund. After this period, you're still entitled to a pro-rata refund based on unused time or mileage.

Timeline

If you cancel within the free-look window, the provider has 45 days to pay the refund; for later cancellations your contract sets the timing. Failure to comply may result in A penalty of 10% of the amount outstanding for each month a free-look refund stays unpaid past 45 days after the return (RSMo § 385.206.14), and treatment of violations of the contract requirements as level two violations under RSMo § 374.049 (§ 385.206.17).

Your contract may include cancellation rights that are easy to overlook. We identify the products, check the applicable terms and rules, and estimate what may be refundable.

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See What You May Be Owed Under Missouri Law

Our tool checks Missouri Motor Vehicle Extended Service Contracts Law and state-specific provisions against your paperwork for free — then generates a formal f&i product cancellation letter if you want one.

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State-Specific Citations

Maximum refund amounts

What you'll see before you decide

A document-specific answer, not a generic promise:

  • The amount at issue, itemized
  • The rules or contract terms that appear applicable
  • What looks strong, weak, or needs more evidence

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Frequently Asked Questions

Can I cancel my extended warranty in Missouri?

Yes. Under RSMo § 385.206.14, you can return a motor vehicle extended service contract within 20 business days of its mailing date (or of the contract date if it was signed and delivered at the sale) for a full refund if no claim was made. After that, you can cancel any time for 100% of the unearned pro-rata fee, less claims paid and an administrative fee of up to $50 (§ 385.206.13).

How does Missouri regulate service contracts?

Vehicle service contracts fall under RSMo §§ 385.200 to 385.220, which require provider registration (§ 385.202), a 20-business-day free look, a pro-rata refund after it with a $50 fee cap, and a 10% monthly penalty on free-look refunds not paid within 45 days (§ 385.206.13-.14). The separate Service Contract Act in § 385.300 et seq. excludes motor vehicle contracts.

What if a Missouri dealer violates my cancellation rights?

A free-look refund not paid within 45 days of your return owes a penalty of 10% of the amount outstanding per month (RSMo § 385.206.14). Violations of the contract requirements are level two violations under § 374.049 (§ 385.206.17), so you can complain to the Department of Commerce and Insurance as well as the Attorney General.

Where do I file a complaint in Missouri?

Contact the Missouri Attorney General Consumer Protection Division at (800) 392-8222 or (573) 751-3321.

Missouri Regulatory Contacts

If you need to file a complaint or seek assistance, contact these official agencies:

Contact information is provided for reference. Verify current details on official agency websites.

Compare Other States

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More Missouri Consumer Guides

Disclaimer: This page provides general information about Missouri consumer protection laws and is intended for educational purposes only. It is not legal advice. Laws may change, and individual circumstances vary. Consult a licensed attorney for advice specific to your situation.

Sources: RSMo §§ 385.200–385.220 (motor vehicle extended service contracts); § 385.206.13–.14 (cancellation, free look and refunds).