State Law Guide
Many F&I products allow cancellation for a pro-rata refund, but the contract, product type, timing, claims, and state law all matter.
Missouri Extended Warranty Cancellation Guide
Under Missouri Motor Vehicle Extended Service Contracts Law, Missouri gives you the right to cancel and receive refunds on F&I products. You have a 20 business days free look period for full refunds. Dealers who fail to comply face A penalty of 10% of the amount outstanding for each month a free-look refund stays unpaid past 45 days after the return (RSMo § 385.206.14), and treatment of violations of the contract requirements as level two violations under RSMo § 374.049 (§ 385.206.17).
Quick Answer
Cancellation rights in Missouri depend on the product and contract. Upload yours to see which add-ons appear cancellable. During the first 20 business days, you receive a full refund (minus up to $50 administrative fee fee). Refunds must be issued within 45 days. You can sue in Small Claims Court for up to $5,000.
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Key Missouri Provisions
| Provision | Requirement | Your Right |
|---|---|---|
| Free Look Period | 20 business days (from mailing, or from the contract date if signed and delivered at sale) | Full refund if returned with no claim made; if a claim was paid, full price less claims paid (RSMo § 385.206.14) |
| Late Refund Penalty | 10% per month after 45 days (RSMo § 385.206.14) | A free-look refund not paid within 45 days of return accrues a monthly penalty of 10% of the amount outstanding |
| Pro-Rata Refund | Required after free look (RSMo § 385.206.13) | Cancel any time after the free look for 100% of the unearned pro-rata provider fee, less claims paid and an administrative fee of up to $50 |
| Termination Notice | Within 45 days (RSMo § 385.206.13) | Provider must mail you written notice within 45 days of the termination date |
| Registration Required | Mandatory (RSMo § 385.202.2) | Providers must register with the Director of the Department of Commerce and Insurance |
Free Look Period
20 business days (from mailing, or from the contract date if signed and delivered at sale)Late Refund Penalty
10% per month after 45 days (RSMo § 385.206.14)Pro-Rata Refund
Required after free look (RSMo § 385.206.13)Termination Notice
Within 45 days (RSMo § 385.206.13)Registration Required
Mandatory (RSMo § 385.202.2)What Missouri Law Requires
Your Cancellation Rights
Under Missouri Motor Vehicle Extended Service Contracts Law, some F&I products sold in Missouri may be cancellable or refundable, subject to their contract terms. During the free look period (20 business days), you receive a full refund. After this period, you're still entitled to a pro-rata refund based on unused time or mileage.
Timeline
If you cancel within the free-look window, the provider has 45 days to pay the refund; for later cancellations your contract sets the timing. Failure to comply may result in A penalty of 10% of the amount outstanding for each month a free-look refund stays unpaid past 45 days after the return (RSMo § 385.206.14), and treatment of violations of the contract requirements as level two violations under RSMo § 374.049 (§ 385.206.17).
Your contract may include cancellation rights that are easy to overlook. We identify the products, check the applicable terms and rules, and estimate what may be refundable.
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Frequently Asked Questions
Can I cancel my extended warranty in Missouri?
Yes. Under RSMo § 385.206.14, you can return a motor vehicle extended service contract within 20 business days of its mailing date (or of the contract date if it was signed and delivered at the sale) for a full refund if no claim was made. After that, you can cancel any time for 100% of the unearned pro-rata fee, less claims paid and an administrative fee of up to $50 (§ 385.206.13).
How does Missouri regulate service contracts?
Vehicle service contracts fall under RSMo §§ 385.200 to 385.220, which require provider registration (§ 385.202), a 20-business-day free look, a pro-rata refund after it with a $50 fee cap, and a 10% monthly penalty on free-look refunds not paid within 45 days (§ 385.206.13-.14). The separate Service Contract Act in § 385.300 et seq. excludes motor vehicle contracts.
What if a Missouri dealer violates my cancellation rights?
A free-look refund not paid within 45 days of your return owes a penalty of 10% of the amount outstanding per month (RSMo § 385.206.14). Violations of the contract requirements are level two violations under § 374.049 (§ 385.206.17), so you can complain to the Department of Commerce and Insurance as well as the Attorney General.
Where do I file a complaint in Missouri?
Contact the Missouri Attorney General Consumer Protection Division at (800) 392-8222 or (573) 751-3321.
Missouri Regulatory Contacts
If you need to file a complaint or seek assistance, contact these official agencies:
Contact information is provided for reference. Verify current details on official agency websites.
Compare Other States
See how Missouri's laws compare to its neighbors and other states:
30-day free look · $50 max fee
30-day free look · $50 or 10%, whichever is less max fee
20-day free look · 10% of total purchase price max fee
· Varies by contract max fee
· Varies by contract max fee
· Varies by contract max fee
· 10% of unearned pro-rata fee max fee
· Varies by contract max fee
· Varies by contract max fee
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Optional letter only if you act · Missouri Motor Vehicle Extended Service Contracts Law