State Law Guide
Many F&I products allow cancellation for a pro-rata refund, but the contract, product type, timing, claims, and state law all matter.
New Jersey Extended Warranty Cancellation Guide
Under New Jersey Service Contracts Law, New Jersey gives you the right to cancel and receive refunds on F&I products. You have a 10 days (delivered at purchase) / 20 days (sent afterward) free look period for full refunds. Dealers who fail to comply face A 10% per month penalty, based on the contract's purchase price, if a free-look cancellation refund or credit is not completed within 45 days (N.J.S.A. 56:12-93(k)(2)), and Consumer Fraud Act liability for treble damages, attorney's fees and costs (N.J.S.A. 56:12-96(a); 56:8-19).
Quick Answer
Cancellation rights in New Jersey depend on the product and contract. Upload yours to see which add-ons appear cancellable. During the first 10 days (delivered at purchase) / 20 days (sent afterward), you receive a full refund (minus up to Varies by contract fee). Refunds must be issued within 45 days. You can sue in Small Claims Court for up to $5,000.
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Key New Jersey Provisions
| Provision | Requirement | Your Right |
|---|---|---|
| Free Look Period | 10 days if delivered at purchase / 20 days if sent afterward (N.J.S.A. 56:12-93(k)(1)) | If you have made no claim, cancel within the window for a refund or credit of the full purchase price or amount paid |
| Free-Look Refund Deadline | 45 days (N.J.S.A. 56:12-93(k)(2)) | A free-look cancellation refund or credit must be completed within 45 days of cancellation |
| Late Refund Penalty | 10% per month (N.J.S.A. 56:12-93(k)(2)) | The provider must also pay 10% of the contract's purchase price per month if a free-look refund or credit is not completed within 45 days |
| Cancellation Acknowledgment | 5 / 10 business days (N.J.S.A. 56:12-95.5(d)) | Cancellation requests must be acknowledged within 5 business days and honored within 10 business days of receipt (this rule sits in the Act's automatic-renewal section) |
| Provider Cancellation Notice | 5 days (N.J.S.A. 56:12-93(l)) | A provider must deliver written notice stating the reason and effective date at least 5 days before cancelling, except for nonpayment, material misrepresentation or omission, or substantial breach |
| Consumer Fraud Act | Active (N.J.S.A. 56:12-96(a); 56:8-19) | A violation of the Service Contracts Act is an unlawful practice under the Consumer Fraud Act; a consumer with an ascertainable loss is awarded treble damages plus reasonable attorney's fees, filing fees and costs |
Free Look Period
10 days if delivered at purchase / 20 days if sent afterward (N.J.S.A. 56:12-93(k)(1))Free-Look Refund Deadline
45 days (N.J.S.A. 56:12-93(k)(2))Late Refund Penalty
10% per month (N.J.S.A. 56:12-93(k)(2))Cancellation Acknowledgment
5 / 10 business days (N.J.S.A. 56:12-95.5(d))Provider Cancellation Notice
5 days (N.J.S.A. 56:12-93(l))Consumer Fraud Act
Active (N.J.S.A. 56:12-96(a); 56:8-19)What New Jersey Law Requires
Your Cancellation Rights
Under New Jersey Service Contracts Law, some F&I products sold in New Jersey may be cancellable or refundable, subject to their contract terms. During the free look period (10 days (delivered at purchase) / 20 days (sent afterward)), you receive a full refund. After this period, you're still entitled to a pro-rata refund based on unused time or mileage.
Timeline
If you cancel within the free-look window, the provider has 45 days to pay the refund; for later cancellations your contract sets the timing. Failure to comply may result in A 10% per month penalty, based on the contract's purchase price, if a free-look cancellation refund or credit is not completed within 45 days (N.J.S.A. 56:12-93(k)(2)), and Consumer Fraud Act liability for treble damages, attorney's fees and costs (N.J.S.A. 56:12-96(a); 56:8-19).
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Frequently Asked Questions
Can I cancel my extended warranty in New Jersey?
Yes. Under the New Jersey Service Contracts Act (N.J.S.A. Section 56:12-87 et seq.), you can cancel within 10 days of receiving the contract if it was delivered at the time of purchase, or 20 days if it was mailed to you, for a full refund if no claim was made.
What is the penalty for late refunds in New Jersey?
Under N.J.S.A. 56:12-93(k)(2), if you cancel within the free-look window and the provider does not complete your refund or credit within 45 days, it must also pay a penalty of 10% of the contract's purchase price for each month. A violation of the service contract law is also an unlawful practice under the Consumer Fraud Act (N.J.S.A. 56:12-96(a)), which provides treble damages plus attorney's fees and costs (N.J.S.A. 56:8-19).
What is New Jersey's free-look period for service contracts?
N.J.S.A. 56:12-93(k)(1) gives you 10 days from receipt if the contract was delivered at the point of sale, or 20 days from the date it was sent if it was not delivered at purchase, to cancel for a full refund with no claim on file.
Where do I file a complaint in New Jersey?
Contact the NJ Division of Consumer Affairs at (973) 504-6200 or the NJ Attorney General Consumer Protection at (800) 242-5846.
New Jersey Regulatory Contacts
If you need to file a complaint or seek assistance, contact these official agencies:
Contact information is provided for reference. Verify current details on official agency websites.
Compare Other States
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