State Law Guide

Many F&I products allow cancellation for a pro-rata refund, but the contract, product type, timing, claims, and state law all matter.

South Carolina Extended Warranty Cancellation Guide

Under South Carolina Service Contracts Law, South Carolina gives you the right to cancel and receive refunds on F&I products. You have a 20 days (mailed) / 10 days (delivered at sale) free look period for full refunds. Dealers who fail to comply face A 10% per month penalty on free-look refunds not paid or credited within 45 days of return (S.C. Code § 38-78-30(F)), and civil penalties assessed by the Director of Insurance of up to $1,000 per violation, capped at $10,000 for violations of a similar nature unless a court finds the violation wilful (§ 38-78-100(E)).

Quick Answer

Cancellation rights in South Carolina depend on the product and contract. Upload yours to see which add-ons appear cancellable. During the first 20 days (mailed) / 10 days (delivered at sale), you receive a full refund (minus up to $0 during free look fee). Refunds must be issued within 45 days. You can sue in Small Claims Court for up to $7,500.

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Key South Carolina Provisions

Free Look Period

20 days if mailed (10 days if delivered at sale) (S.C. Code § 38-78-30(F))
Full refund of the purchase price if returned with no claim made

Late Refund Penalty

10% per month after 45 days (§ 38-78-30(F))
A free-look refund not paid or credited within 45 days of return accrues a 10% monthly penalty

Refunds After Free Look

Per contract terms (§ 38-78-50(K))
South Carolina sets no statutory pro-rata formula; the contract must state the terms governing cancellation by you or the provider

Provider Cancellation Notice

15 days (§ 38-78-30(G))
A provider must mail written notice stating the effective date and reason at least 15 days before cancelling (no advance notice for nonpayment, material misrepresentation or substantial breach)

Auto-Renewal Disclosure

30-60 days notice (§ 38-78-55)
An automatic renewal provision is unenforceable unless you were notified 30 to 60 days before the cancellation deadline

No Forced Purchase

Prohibited (§ 38-78-60(C))
No bank, lender, manufacturer or seller may require you to buy a service contract as a condition of a loan or a sale

Dispute Contact

Department of Insurance (§ 38-78-50(O))
The contract must tell you that you can contact the South Carolina Department of Insurance about a dispute with the provider

What South Carolina Law Requires

Your Cancellation Rights

Under South Carolina Service Contracts Law, some F&I products sold in South Carolina may be cancellable or refundable, subject to their contract terms. During the free look period (20 days (mailed) / 10 days (delivered at sale)), you receive a full refund. After this period, you're still entitled to a pro-rata refund based on unused time or mileage.

Timeline

If you cancel within the free-look window, the provider has 45 days to pay the refund; for later cancellations your contract sets the timing. Failure to comply may result in A 10% per month penalty on free-look refunds not paid or credited within 45 days of return (S.C. Code § 38-78-30(F)), and civil penalties assessed by the Director of Insurance of up to $1,000 per violation, capped at $10,000 for violations of a similar nature unless a court finds the violation wilful (§ 38-78-100(E)).

Your contract may include cancellation rights that are easy to overlook. We identify the products, check the applicable terms and rules, and estimate what may be refundable.

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See What You May Be Owed Under South Carolina Law

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State-Specific Citations

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A document-specific answer, not a generic promise:

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Frequently Asked Questions

Can I cancel my extended warranty in South Carolina?

Yes. Under S.C. Code § 38-78-30(F), you can return a service contract within 20 days of it being mailed to you (or 10 days if delivered at sale) for a full refund if no claim was made. After that, South Carolina sets no refund formula, so the cancellation terms your contract must state control the refund (§ 38-78-50(K)).

What auto-renewal protections does South Carolina provide?

Under § 38-78-55, auto-renewal provisions are unenforceable unless the provider gives written notice 30-60 days before the cancellation deadline, disclosing renewal terms, charges, and cancellation methods.

What happens if a SC provider cancels my contract?

The provider must mail written notice at least 15 days before cancellation. Prior notice is not required only for nonpayment, material misrepresentation, or substantial breach by the holder.

Where do I file a complaint in South Carolina?

Contact the South Carolina Department of Insurance at (803) 737-6160 or the SC Department of Consumer Affairs at (803) 734-4200.

South Carolina Regulatory Contacts

If you need to file a complaint or seek assistance, contact these official agencies:

Contact information is provided for reference. Verify current details on official agency websites.

Compare Other States

See how South Carolina's laws compare to its neighbors and other states:

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More South Carolina Consumer Guides

Disclaimer: This page provides general information about South Carolina consumer protection laws and is intended for educational purposes only. It is not legal advice. Laws may change, and individual circumstances vary. Consult a licensed attorney for advice specific to your situation.

Sources: S.C. Code § 38-78-10 et seq. (Title 38, Chapter 78, Service Contracts); § 38-78-30(F) (free look, refund and late penalty); § 38-78-100 (enforcement and civil penalties).